1.1 Definitions. In these Conditions, the following definitions apply:

Know Un Limited: a company with it’s registered office located at Suite G04 1 Quality Court, Chancery Lane, London. WC2A 1HR

Company Number 15146629

Client: The person or company purchasing the Products and/or Services from Know Un Limited.

Commencement Date: the date that Know Un Limited commences provision of the Products and/or Services to the Client in accordance with clause 8.1 below.

Conditions: Terms and conditions as amended from time to time in accordance with clauses 11.4 to 11.7 inclusive.

Contract: the contract between Know Un Limited and the Client for the supply of Products and/or Services comprising of the Order and these Conditions.

Fees: the fees payable by the Client for the supply of the Products and/or Services in accordance with clause 4.

Order: The Client’s order for the Products and/or Services (and any subsequent ongoing Products and/or Services) as set out in the Client’s order form or confirmation email correspondence, within Which These Conditions are deemed incorporated.

Service: the provision of and grant of access to the Know Un Limited Products and/or Services.

Data Protection Addendum means the addendum hereto identifying certain respective rights and obligations of the parties’ in respect of personal data and privacy under the Contract (as updated from time to time). 

Affiliate means, in respect of any entity, and entity that directly or indirectly controls, is controlled by or is under common control with that entity within the meaning set out in section 1124 of the Corporation Tax Act 2010; Authorised Affiliates means, in respect of the Products and/or Services, the Affiliates of the Client (if any) identified in the Order as Authorised Affiliates in respect of those Products and/or Services; Authorised Users means, in respect of the Products and/or Services, the named users authorised by the Client to use those Products and/or Services in accordance with the terms of Contract; Client Data means all data (in any form) that is provided to Know Un Limited or uploaded or hosted on any part of any Products and/or Services by the Client or by and Authorised User; Client Systems means all software and systems used by or on behalf of the Client, the Client’s Affiliates, any of its or their direct or indirect sub-contractors, or any Authorised User in connection with the provision or receipt any of the Products and/or Services or that the Products and/or Services otherwise link, inter-operate or interface with or utilise (in each case whether directly or indirectly); Data Protection Losses has the meaning given to that term in the Data Protection Addendum; Protected Data has the meaning given in the Data Protection Addendum; Services has the meaning of the software platform we provide to enable clients to market to their customers and the database that the clients use to store their customers details within.

Headings; Number and Gender. The headings of sections and paragraphs are inserted for convenience only and shall not be deemed to constitute part of this agreement or to affect the construction thereof. The use in this agreement of singular, plural, masculine, feminine and neuter pronouns shall include the others as the context may require.  

2. BASICS OF CONTRACT

2.1 The Contract constitutes the entire agreement between the parties. The Client acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of Know Un Limited which is not set out in the Contract. These Conditions apply to the Contract to the exclusion of any other terms that the Client seeks to impose or incorporate or which are implied by trade, custom, practice or course of dealing.

2.2 Any sample materials, descriptive matter or advertising issued by Inner Knowing Ltd, and any descriptions of illustrations contained in Know Un Limited website or brochures, are issued or published for the sole purpose of giving an approximate idea of the Products and/or Services as offered by Know Un Limited. They will not form part of the Contract or have any contractual force. Know Un Limited is under a legal duty to supply goods that are in conformity with the contract.

2.3 Know Un Limited has the right to make any changes or alterations to the nature, scope and content of the Products and/or Services, without notice to the Client, at any time, provided these do not affect the nature of the Products and/or Services.

2.4 Know Un Limited will supply Products and/or Services to the Client and Know Un Limited warrants to the Client that such Products and/or Services have been prepared using reasonable care and skill. Know Un Limited provides no guarantee that the Products and/or Services will provide any results for the Client.

2.5 Know Un Limited will use reasonable endeavours to meet any dates in relation to supporting the Products and/or Services (including but not limited to dates for the Client to attend calls) but any such dates will be provisional only and may be subject to change at the discretion on Know Un Limited, with no liability attaching to Know Un Limited in respect of such changes.

2.6 Know Un Limited will have the right to make any changes to the support of the Products and/or Services which do not affect the nature or quality (including but not limited to: call lengths, session lengths, session type, session location, training type, training location, venue location, coach allocated, Facebook group access and content, Kajabi access and content).

2.7 The Client shall (and shall ensure all Authorised Affiliates and Authorised Users shall) at all times comply with all applicable laws relating to the use or receipt of the Products and/or Services, including laws relating to privacy, data protection and use of systems and communications. 

3. CLIENT’S OBLIGATIONS

3.1 The Client will: (a) ensure that the terms of the confirmation email correspondence are complete and accurate; (b) co-operate with Know Un Limited in all matters relating to the Products and/or Services; (c) pay the Fees strictly in accordance with the payment schedule set out in the order or as otherwise confirmed in writing by Know Un Limited; (d) not use the Products and/or Services or any content, data or information derived from the Client’s use of the Products and/or Services for any purpose other than that which has been expressly authorised under the Contract, or otherwise as reasonable contemplated by the parties at the date of Contract; (e) not use the Products and/or Services for any unlawful purpose; and (f) permit Know Un Limited to include information of video footage on its website highlighting any benefits which the Client has obtained from the Products and/or Services and in this regard, the Client hereby grants to Know Un Limited a royalty-free, nonexclusive perpetual licence to use any intellectual property rights of the Client for this purpose.

3.2 The Client, for itself and as trustee for any of its directors, employees, agents or similar, undertakes to observe the obligations set out in clauses 3.3 to 3.5 (inclusive) below and shall fully indemnify Know Un Limited from and against all loss, damage, costs and claims arising from its failure to adhere to those provisions or otherwise to fulfil its obligations under the Contract.

3.3 Transmission of storage of any information, data or material in violation of any law is prohibited. This included, but is not limited to: copyrighted material, material legally judged to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless Know Un Limited from and claims resulting from the use of the Products and/or Services which damages the subscriber or any other parties.

3.4 Spamming, or the sending of unsolicited email, using an email address, URL that is maintained on a Know Un Limited machine, or directing traffic to a webpage that contains any reference to Know Un Limited is STRICTLY prohibited. Know Un Limited will be the sole arbiter as to what constitutes a violation of this provision. This action will result in immediate termination of your account without refund. Any service interruptions as a result of subscribers spamming will be billed to the subscriber at £20.00 per hour until service is restored. Subscriber will also be in violation of the Know Un Limited Service Agreement and subject to legal action.

3.5 Importing or in any way using purchased leads with a Know Un Limited account is strictly prohibited. If you paid money or in any way purchased a group of pre-existing leads these may not be used with Know Un Limited. Only people that have specifically requested information directly from you may be emailed through Know Un Limited.

3.6 The Client is prohibited from transmitting on or through any of Know Un Limited platforms, including social media platforms, any material that is, in Know Un Limited sole discretion, unlawful, obscene, threatening, abusive, libellous, or hateful, or that encourages conduct which would constitute a criminal offense, give rise to civil liability, or otherwise violate any national or international law; the transmission of any pornographic or sex-related merchandise or data is expressly prohibited on any of Know Un Limited servers. 

3.7 The Client shall (and shall ensure all Authorised Affiliates and Authorised Users shall) at all times comply with all applicable laws relating to the use or receipt of the Products and/or Services, including laws relating to privacy, data protection and use of systems and communications.

4. FEES AND PAYMENT  

4.1 The Fees for the Products and/or Services are detailed in the order form or any agreement made in writing.

4.2 All sales are considered final 5 days from the date of initial payment being received.

4.3 The Fees will be paid in full in accordance with the payment schedule set out in the order form, or written confirmation from Know Un Limited (or any agreement made with a finance company in accordance with payment for the Products and/or Services).

4.4 All payments due to Know Un Limited under the Contract shall be made in full without any deduction or withholding and the Client will not be entitled to assert any credit, set off or counterclaim against Know Un Limited against any sum(s) owed.

4.5 Payment shall be made monthly on the same calendar day as the date of the order form or as otherwise agreed in writing.

4.6 The Fees will remain payable by the Client notwithstanding any decision to cease using the Products and/or Services and even if the Client does not complete, access, attend or use the entire Products and/or Services.

4.7 Know Un Limited shall be entitled to continue processing payments for any monies outstanding using any of the Client’s card details previously confirmed to Inner Knowing Ltd;

4.8 In the event of any payment due to Know Un Limited being overdue and unpaid for more than 20 (twenty) days, Inner Knowing Ltd may at its discretion suspend or withdraw the provision of the Products and/or Services, without prejudice to any of its other rights as to termination.

4.9 For avoidance of doubt there is a 5 day cooling off period applicable to this product by law.

4.10 For avoidance of doubt the Fees will remain payable by the Client notwithstanding any decision to cease using the Service.

4.11 The client acknowledges they signed or agreed to the order form or payment plan through their own choice without coercion or any lawful tactics from Know Un Limited and is fully responsible for their own decision.

4.11 Failure to make payment in a timely and collaborative fashion may result in your details and contract being handed to a 3rd party debt collection agency which may affect your credit rating and potential to get future credit.

5. REFUND OF FEES

5.1 All sales are considered final 5 days from the date of initial payment being received.

5.2 Should the Client request a refund on or before the date of sale, the Client will supply written notice of said request to info@innerknowing.life

5.3 There will be no consideration or authorization for a refund after 5 days from the date of initial payment being received.

5.4 The Client shall not be entitled to cancel its purchase in the event that any passwords or any material has been sent to the Client.

5.5 If you do not request a refund as set out in the time frame in Clause 5, you are required to complete the remaining payments of your payment plan and you understand that your payments will automatically continue and you authorize us (without notice to you, unless required by applicable law) to collect any and all outstanding receivables, using any eligible payment method we have on record for your account.

6. LIMITATION OF LIABILITY

6.1 Any liability of the company, including without limitation any liability for damages caused by any failure or performance, error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction of or unauthorised access to, alteration of, or use of records, whether for breach of contract, tort, negligence, or under any other cause of action, shall be strictly limited to the amount paid by or on behalf of the client to Know Un Limited for the preceding calendar month or calculated based on 1/12th of the fees due to Know Un Limited in the preceding 12 months.

6.2 Know Un Limited will under no circumstances be liable to the Client, whether in contract, tort (including negligence), breach of statutory duty, or otherwise for any loss of profit or any indirect or consequential loss arising from or in connection with the subject matter of the Contract.

6.3 EFT, meditation and coaching is a self-help method designed to release and resolve physical and emotional distress by clearing energy blockages within the body’s energetic system. It draws from acupuncture, cognitive reframing, exposure therapy and other time-honoured systems of healing. Gentle stimulation of acupressure points by tapping while focusing on emotional issues, is believed to activate the Relaxation Response, thus returning the body to a state of balance.EFT is gentle and easy to use. To date it has yielded remarkable results for relieving emotional and physical distress. 

Please be advised that EFT is not used to diagnose, treat, cure, or prevent any physical or psychological illness or mental health disorder. Consequently, EFT sessions do not provide medical diagnoses, nor do they offer cures. Do not use this technique should you require professional medical support.  

EFT is considered a complementary or adjunct treatment option; therefore, it does not replace health care from medical professionals. This technique may bring to the surface other issues that need addressing, perhaps ones you were not aware of. If and when this happens, you agree to inform your practitioner as soon as is reasonable and seek professional medical professional.  

6.4 Be advised that your consent to use these techniques involves your voluntary agreement to take full responsibility for your well-being and behaviour and to indemnify your practitioner, Dr Amen Kaur and Know Un Limited

6.5 The client consents to use EFT, hypnosis, coaching, RTT freely and without duress of any kind and agree to indemnify and hold harmless Dr Amen Kaur and Know Un Limited. 

Know Un Limited Products and Website, its owners, or affiliates will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of, or inability to use, the website or products. 

7.Disclaimer of Warranties and Limitation of Liability 

We warrant that we will carry out the service to you with a reasonable level of care and skill. 

If you require any changes to these terms, please request such changes in writing to the email above. 

Any liability under any agreement between you and us shall be limited to any sums paid by you to us. 

As far as permitted by law, we shall not be liable to any person for losses or damages that were not reasonably foreseeable and that were not caused by any breach on our part. We shall not be liable to any person for any direct or indirect loss or damage as a result from your course enrolment. Any liability that does arise will be limited to the course fee paid. 

We are not qualified to provide you with advice regarding health problems. If you require any such advice, we recommend you seek the opinion of your doctor or any other medical practitioner. Any holistic health care advice we do provide should be treated as congruent to, and not an alternative for, accustomed health care. 

8.Waiver 

None of the conditions or provisions of this Agreement shall be held to have been waived by either party, except by an instrument in writing signed by a duly authorised officer or representative of each party. The waiver by either party of any right hereunder or the failure to enforce at any time any of the provisions of this Agreement, or any rights with respect thereto,shall not be deemed to be a waiver of any other rights hereunder or any breach or failure of performance of the other party. 

8. NON-COMPETE

The Client undertakes not to compete or seek to compete, either directly or indirectly or in any other capacity whatsoever, with the business of Know Un Limited or in the provision of products or services directly competitive with any aspect or part of the Products and/or Services, resulting in actual or anticipated loss to Know Un Limited, to include as to its reputation.

9. INTELLECTUAL PROPERTY RIGHTS

9.1. All intellectual property rights in or arising out of or in connection with the Products and/or Services will be owned by Know Un Limited. Know Un Limited grants the Client with a revocable, non-exclusive royalty-free licence to use such rights only to the extent necessary to allow the Client to benefit from the Products and/or Services but not further or otherwise and no other rights or licences are granted; any such rights arising from the Client’s use of the Products and/or Services shall accrue to Know Un Limited and the Client shall be deemed to have assigned any such rights to Know Un Limited, with Know Un Limited authorised to act as its agent to execute any such transfer or other documents giving effect to the same.

9.2 The Client and Authorised Users may be able to store or transmit Client Data using the Products and/or Services and the Products and/or Services may interact with Client Systems. The Client hereby grants a royalty-free, non-transferable, non-exclusive licence for the Supplier (and each of its direct and indirect sub-contractors) to use, copy and other otherwise utilise the Client Data and Customer Systems to the extent necessary to perform or provide the Products and/or Services or to exercise or perform Know Un Limited's right, remedies and obligation under the Contact.

9.3 All copyright and other intellectual property rights relating to the course materials are either owned by or licensed to us. Copying, adaptation or any other use of all or any part of the course materials without our express permission is strictly prohibited. 

10. DATA AND INFORMATION

10.1 Client Data shall at all times remain the property of the Client or its licensor.

10.2 Except to the extent Know Un Limited has direct obligations under data protection laws, the Client acknowledges that Know Un Limited has no control over any Client Data hosted as part of the provision of the Products and/or Services and my not actively monitor or have access to the content of the Client Data. The Client shall ensure (and is exclusively responsible for) the accuracy, quality, integrity and legality of the Client Data and that its use (including use in connection with the Products and/or Services) complies with all applicable laws and Intellectual Property Rights.

 

10.3 If Know Un Limited becomes aware of any allegation that any Client Data may not comply with the Acceptable Use Policy or any other part of this Contract Know Un Limited shall have the right to permanently delete or otherwise remove or suspend access to any Client Data which is suspected of being in breach of any of the foregoing from the Products and/or Services and/or disclose Client Data to law enforcement authorities (in each case without the need to consult the Client). Where reasonably practicable and lawful Know Un Limited shall notify the Client before taking such action.

10.4 All files, information, mail and other data available via the Client’s account will be preserved for 30 days from the date any payment is due; the Client accepts that all such data may be deleted after this time, in the event of breach or non-payment in accordance with the Client’s Contract obligations. This may result in the Client being required to reapply for the Products and/or Services as a new user.

10.5 Know Un Limited shall have the right to suspend the Products and/or Services at any time, and for any reason, without notice; the Client accepts and acknowledges that Products and/or Services of this nature can be withdrawn or may be unavailable due to technical and other issues, or as a result of updates, maintenance or similar. If such a suspension or withdrawal is to last more than 30 days, the Client will be notified as to the reason.

11. CONFIDENTIALITY AND SECURITY OF CLIENT DATA

11.1 Know Un Limited shall maintain the confidentiality of the Client Data and shall not without the prior written consent of the Client or in accordance with the Contract disclose or copy the Client Data other than as necessary for the performance of the Services or its express rights and obligations under the Contract.

11.2 Know Un Limited will disclose the Client Data only to those of its officers employees, agents, contractors and direct and indirect sub-contractors to whom, and to the extent to which, such disclosure is necessary for the purposes contemplated under the Contract or as otherwise reasonably necessary for the provision or receipt of the Services.

11.3 In order to promote and respect the confidentiality of all Program participants and intellectual property the Client understands that all training, now and in the future, is limited to people who have registered in the respective training. In consideration of and as a condition for permitting the Client to participate in the Training the Client agrees to not publish, broadcast, disclose, communicate to the public, or assist another to do the same in respect of, the identity, likeness or actual or paraphrased comments of anyone who participates, leads, assists or is otherwise involved in the Training.

11.4 The client understands that they are entitled to confidentiality with certain exceptions in which reporting may be legally required, such as current abuse of a minor, elderly, or disabled person, or the threat of serious bodily harm to themselves or others. Confidentiality may no longer be legally protected should a judge make certain orders in certain legal proceedings, and Know Un Limited or Dr Amen Kaur have been advised to consult with an attorney. If the client is involved in a legal situation in which such confidentialities may be an issue.

12. GENERAL

12.1 Know Un Limited gives no warranties of any kind, whether express or implied, for the Products and/or Services it provided under the Contract. Know Un Limited also disclaims any warranty of merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, mis deliveries, or Products and/or Services interruptions caused by Know Un Limited’s negligence or the Client’s errors or omissions. Use of any information obtained via Know Un Limited is at the Client’s own risk. Know Un Limited makes no warranty whether express or implied as to the accuracy of quality of information obtained through its Products and/or Services.

12.2 Assignment and subcontracting: The Client will not without the prior written consent of Know Un Limited, assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights or obligation under the Contract. For the avoidance of doubt, the Client will not share the Products and/or Services or any content, data or information derived from the Client’s use of the Products and/or Services with any third party without the prior written consent of Know Un Limited, which may be withheld.

12.3 Waiver: A waiver of any right under the Contract is only effective if it is in writing and will not be deemed to be a waiver of any subsequent breach or default. None of the conditions or provisions of this Agreement shall be held to have been waived by either party, except by an instrument in writing signed by a duly authorised officer or representative of each party. The waiver by either party of any right hereunder or the failure to enforce at any time any of the provisions of this Agreement, or any rights with respect thereto, shall not be deemed to be a waiver of any other rights hereunder or any breach or failure of performance of the other party. 

12.4 Variation: Except as set out in these Conditions, any variation including the introduction of any additional terms and conditions, to the Contract, will only be binding when agreed in writing and signed by or on behalf of Know Un Limited.

12.5 Force Majeur: If Know Un Limited's performance of any of its obligations under the Contract is prevented or delayed by any act of omission by the Client or failure by the Client to perform any obligation (“Client Default”), Know Un Limited, without limiting its other rights or remedies, will (a) have the right to suspend provision of the Products and/or Services until the Client remedies the Client Default and to rely on the Client Default to relieve it from the performance of any of its obligations to the extent the Client Default prevents or delays Know Un Limited's performance of its obligations, and (b) not be liable for any costs or losses sustained or incurred by the Client arising directly or indirectly from Know Un Limited's failure or delay to perform such of its obligations.

12.6 The Know Un Limited reserves the right to alter or cancel published dates and change venues without liability.

 

12.7 The Know Un Limited reserves the right to make changes to the programs, services, products, speakers or venue should this be necessary.

12.8 From the date the contract commences any behaviour displayed by the Client that Know Un Limited deems as disruptive, threatening, abusive or untenable in anyway, either in person, via email, via social media or any other forms of means of communication either directed at Know Un Limited, Know Un Limited's other clients, Know Un Limited team members or associates may result in the Client being denied access to all aspects of the Products and/or Services, including online support, Facebook groups, live events or coaching calls. All remaining fees would remain payable and any monies for the Products and/or Services will be non-refundable.

12.9 No income claims: The Client agrees that Know Un Limited has not made any promise, guarantee, or other representation with respect to the Client’s future incomes or gains resulting from the provision of the Product or Service, and that the Client has not been induced to enter the Contract as a result of any income claims.

12.10 Access: The Products and Services requires Internet Access.

13. CLIENT CONFIDENTIALITY AGREEMENT

13.1 The Products and/or Services are limited to people who have registered in/for the Products and/or Services.

13.2 The Client will not publish, broadcast, disclose, communicate to the public, or assist another to do the same in respect of, the identity, likeness or actual or paraphrased comments of anyone who participates, leads, assists or is otherwise involved in the Products and/or Services; and

 

13.3 The Client agrees that the provisions of this Client Confidentiality Agreement shall be governed by and enforceable under the laws of, and subject to the exclusive jurisdiction of the courts of, the country in which the Client participates in the Products and/or Services; and that the Know Un Limited shall have the right to pursue all legal and equitable remedies available to it, including injunctive or other extraordinary relief and damages if the Client breaches this Client Confidentiality Agreement.

13.4 The Client recognises that any breach of this Client Confidentiality Agreement may cause the Know Un Limited and/or the participants in the Products and/or Services irreparable and substantial harm even though it may be impossible to ascertain the full monetary extent of their financial loss.  

13.5 Nothing in this Client Confidentiality Agreement is intended to limit you from sharing your experience of the Products and/or Services with anyone.  

14.Other Terms 

If at our discretion we afford you any relaxation of these terms, this shall in no way affect our rights under these terms and conditions. 

This Agreement Shall be interpreted in all respects in accordance with the law of England and Wales. The parties hereby submit to the exclusive jurisdiction of the English courts for the determination of any question or dispute arising in connection with this Agreement. 

If the whole, or any part, of any clause(s) of this Agreement is or becomes invalid for any reason, that invalidity shall not affect the validity of any other provision. 

Intellectual Property Rights: Clearly state that the content on your website is your intellectual property and is protected under applicable laws. This can deter unauthorized use or reproduction of your content.

Accuracy and Timeliness of Information: The accuracy and timeliness of the information provided. Whilst Know Un Limited strive to provide up-to-date information, we cannot guarantee that all the content on the website is current or entirely accurate.

Any website links to external sites, Know Un Limited are not responsible for the content on those sites.

It is the user's responsibility to use the information on Know Un Limited website and products wisely. Any users should not take action based solely on the content of Know Un Limited website and products without consulting appropriate professionals, including licenced medical professionals. 

Modifications and Updates: Note that the disclaimer itself is subject to change, and users should review it periodically for any updates.